Playstation Network Outage: Day 8!

Playstation Network Outage

Playstation Network Outage

As we approach a week without the PSN and Sony’s Qriocity service we have no idea if the end is in sight.  An update, or lack thereof, was tweeted by Patrick Seybold and gave no real answers.  80710092  An error has occurred. You have been signed out of Playstation Network

“I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time.

As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience.”

As gamers enter their 6th day without service I can only imagine that the natives are getting restless.  Today is Tuesday, which is usually reserved for PSN updates.  Countless Playstation users wait for word on whether this update will not only arrive, but signal the re-opening of the PSN.

80710092 An error has occurred. You have been signed out of Playstation Network

PSN Spill Cam, courtesy of BP and Booya Gadget!

Rumors are abound that an intrusion may have caused the shut-down and a leak that may have gave access to unlimited downloads of all of Sony’s content.  Sony is possibly rebuilding the network from the ground up to increase security.  Sony has been mum on whether customer information was compromised in the alleged attack.  So 70 million worldwide subscribers sit and wait impatiently, while Sony attempts to regain control of their network.

**UPDATE** April 26th (Day 6)

A new post at the Playstation Blog has confirmed that an unauthorized intrusion did occur between April 17th and 19th to the Playstation Network.

“Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID.”

Once the PSN is restored Sony is advising that all users change their passwords immediately.  It is also noted that credit card information may have been obtained and the users should monitor their credit card statements for any unusual activity.

**UPDATE** April 27th (Day 7)

It appears that Sony is going to be taking its time in bringing the PSN back online.  According to the Playstation Blog they hope to have “some” of the services back online within the week.

Hulu Plus is offering its customers a one week credit for the outage.  Apps like Netflix and Hulu are rendered useless without being signed into the PSN.  Hulu Plus subscribers should get and email with a link that will allow them to access their credit.

“Unfortunately, due to the outage on PlayStation® Network, Hulu Plus subscribers cannot currently access the application on the PS3™. We understand this is frustrating, and we are looking forward to Sony restoring access to the application as soon as possible. In the meantime, we’d like to offer you a 1-week credit toward your Hulu Plus subscription.”

**UPDATE** April 28th (Day 8)

There is a Q & A up on the PS Blog today. They are trying to answer some of the most common questions that have been thrown their way.  For the gamers out there wondering how long it will be before they can have an all-night gaming bender.  They are promising that “some” of the network will be up “one week from yesterday.”  Not sure what portions of the network are making the cut, but at least we have some sort of deadline.

Booya Gadget is one of the millions waiting, we will keep you posted as we find out more information on the outage.  To stay up to date on the PSN Outage follow us on Twitter and Like us on Facebook.  In the meantime, you can check out the Booya Gadget Store, which is up and running.  No outage here and we’ve got all our PS3 Themes right here ready for download.

 

 

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About the Author: Booya TRJ is the graphics, news and Sony maniac. A former college track athlete, who now live vicariously through his NCAA football team. If he's not ten years deep in his dynasty then you might catch him rolling some Little Big Planet or polishing of the next adventure in the Uncharted Series.

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  1. 808eagles says:

    How about a free game of choice for all PSN users? That would certainly ease my anger…

  2. BooyaCuz says:

    Dude… I FINALLY got my emergency PS3 letter. Why was I the last one to get it out of all Booya ? No love.. I know Booya 808 got his, probably TRJ too. Diego probably got the warning before Booya Cuz too. Why does sony treat me like Chopped liver. Why don’t I have ANY Platinum Trophies ?

    We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network.

    In response to this intrusion, we have: 1) Temporarily turned off PlayStation Network and Qriocity services; 2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and 3) Quickly taken steps to enhance security and strengthen our network infrastructure by rebuilding our system to provide you with greater protection of your personal information.

    • BooyaTRJ says:

      I think they send them to the Platinum guys first. Since I have 2 and BooyaCuz has ZERO I am sure that some guy over at the PSN offices is thinking “Man, TheRealJlight is quite the gamer….send his email first.”

      @Diego
      Over at the Q&A it sounds like they are going to force everyone to change passwords as first order of business when the “new & more secure” network launches.

      BTW this would probably be a good time for Sony to go ahead and release Cross-Game Chat…there are 77 million subs and my guess is that there are about 77 million pissed off customers right now.

  3. 808eagles says:

    Yah this is intolerable. They have all my information and i haven’t been able to recruit in NCAA 2011. Initially i heard 2 to 3 days. This is ludicrous!

    Great Post TRJ…

  4. TheOnlyDiego1 says:

    awe man I don’t want to change my password and stuff

    • BooyaCuz says:

      lol, diego! yeah I would clean sweep. Honestly, it’s good to change your password on all your stuff every once in a while.

      Also, I spoke with Booya TRJ, we want you to setup your Avatar for the blog !

      I just checked my bank account, still looking good so the hackers haven’t stolen all my cash yet.

  5. BooyaCuz says:

    “clarifications” by PSN re: outtage: http://blog.us.playstation.com/2011/04/26/clarifying-a-few-psn-points/

    Also, can you imagine the look on the hacker’s face when they see my trophy count. They will say: “this guy loves gaming, but he’s so close to level 7” and probably leave me alone. Or they’ll watch one of our PS3 Move videos, and just delete my stolen data out of respect?

  6. BooyaCuz says:

    yeah, too bad credit card data may be floating around now..
    first they potentially steal all my trophies, now they want my money..

  7. BooyaTRJ says:

    I think whats most annoying is the lack of communication. I mean, fine you are down, just tell us what happened, tell us what you are doing about it and give us a timeline.

  8. BooyaCuz says:

    great post. DRIVING ME CRAZY !!!!